Cookies Policy | Crownaud Casino

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to remember information about your visit. Cookies can help a website recognise your device, maintain a secure session, remember selected preferences and understand how visitors use its pages.

Some cookies are placed directly by Crownaud Casino. Other cookies may be placed by carefully selected service providers that support website operation, security, analytics, communications or advertising services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable laws.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active depends on its purpose and technical settings.

Similar technologies

We may also use technologies that perform functions similar to cookies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to these technologies collectively as cookies unless a different description is needed.

2. How we use cookies

The cookies used on the website may serve several purposes. Some are necessary for the website to function and cannot be switched off through ordinary preference tools. Others are optional and help us improve the website, remember choices or provide more relevant information.

Strictly necessary cookies: These support essential functions such as page navigation, account access, session management, security controls, fraud prevention and the delivery of requested services.
Preference cookies: These remember choices such as language, region, display settings or other preferences so that the website can provide a more consistent experience.
Performance and analytics cookies: These help us understand how visitors use the website, including which pages are visited, whether pages work as expected and where improvements may be needed.
Security and verification cookies: These help identify unusual activity, protect accounts and services, support identity or age checks where applicable, and reduce the risk of misuse.
Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising and show information that is more relevant to a visitor's interests.
Functional service cookies: These may support optional features, embedded content, customer support tools or other services requested by a visitor.

Cookies may also help us produce aggregated reports. These reports are designed to show general trends rather than identify individual visitors. We use information from cookies only for legitimate business, operational, security, compliance or service-related purposes and in accordance with applicable requirements.

Crownaud Casino does not use cookies to remove your responsibility for protecting your account. You should keep your login information confidential, use a secure device and log out when using a shared or public device. If you believe your account or device has been compromised, stop using the service and take appropriate security steps.

3. Consent and managing your choices

When you first visit the website, you may see a cookie notice or preference tool. This tool may allow you to accept all optional cookies, reject optional cookies or choose categories individually. Essential cookies will generally continue to operate because they are needed to provide the website or a service you request.

If you give consent to optional cookies, you may withdraw or change that consent at any time by using the cookie preference tool, where available. Changing your preferences will not normally affect information that was collected lawfully before the change. It may also take some time for settings to apply across all devices or browsers.

Browser controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You can usually find these controls in the privacy, security or settings menu. You may also be able to configure your browser to notify you when a cookie is being set. Guidance is available from the help section of your browser or device.

If you disable or delete cookies, some website features may not work correctly. You may need to re-enter information, lose saved preferences or experience problems with account access, security checks or other requested services. Blocking cookies does not necessarily prevent all forms of online advertising or data collection.

Your choices may need to be repeated if you use a different browser, device or profile. If you clear your browser data, the website may treat you as a new visitor and display the cookie notice again.

Do not track signals

Some browsers and devices provide a Do Not Track or similar signal. Because there is no consistent industry standard for responding to these signals, the website may not respond to every such setting. You can use the available cookie preference controls and browser settings to manage optional cookies.

4. Third-party services and information sharing

We may use third-party services to provide website hosting, security, analytics, payment-related functionality, customer support, communications, advertising measurement or other technical services. These providers may place or access cookies on our behalf, or may use their own technologies when their services appear on the website.

Third-party cookies are controlled by the relevant third party and may be subject to that party's terms and privacy information. We do not control every technology used by external providers and cannot guarantee that their practices will remain unchanged. You should review the relevant third party's information if you want to understand how it collects or uses data.

Information collected through cookies may include an internet protocol address, browser type, operating system, device information, approximate location, pages viewed, referring website, interaction times and information about how the website is used. Depending on the cookie and context, this information may be linked with account, device or transaction information held by us.

We may use or disclose cookie-related information where reasonably necessary to operate the website, provide services, maintain security, prevent fraud, comply with legal or regulatory obligations, resolve disputes, protect users and our rights, or support our legitimate business activities. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Online gambling websites may use security and compliance technologies to support account protection, age and identity verification, responsible gambling processes, fraud detection and the prevention of prohibited activity. These technologies may operate whether or not optional analytics or marketing cookies are accepted.

5. Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our operational practices. The updated version will be made available on this page, together with a revised date or other indication of change where appropriate. You should review this page periodically.

This policy does not explain every way in which Crownaud Casino may collect or use personal information. For information about personal information, access and correction requests, security, retention, disclosures and privacy rights, please read our Privacy Policy.

If you have a question about cookies, privacy or your preferences, please use the support or contact options made available on the website. Do not include passwords, full payment details or other sensitive information in an enquiry unless you are specifically asked to provide it through a secure channel.

By using the website after this policy has been updated, you acknowledge the updated information. Where consent is legally required for a particular cookie or technology, we will continue to provide an appropriate consent mechanism and will respect the choices available through that mechanism.