- Promo Code
- None required
- Maximum Cashout
- A$20
- Payment Method
- Bank transfer
- Support Hours
- 24/7 live chat
Crownaud Casino Terms & Conditions
These Terms & Conditions explain the rules that apply to your use of Crownaud Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By accessing or using the website, you confirm that you understand and agree to follow these terms, together with any game rules, promotional terms and other information displayed on the website.
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Crownaud Casino. They apply to the website, your player account, available games, payment features, promotions and related services. Additional terms may apply to particular games, offers or services. Where additional terms are provided, you should read them before taking part. If there is any inconsistency, the terms specifically applying to the relevant game, offer or service may take priority to the extent of that inconsistency.
You must use Crownaud Casino only for lawful purposes and in accordance with these terms. If you do not agree with any part of them, you should not use the website or open an account. We may update these terms from time to time to reflect changes to the website, legal requirements, operational procedures or available services. Updated terms will be made available on the website. Continuing to use the website after an update means that you accept the revised terms.
Crownaud Casino may change, suspend or remove games, features or content at any time. We may also restrict access to the website where this is reasonably necessary for security, maintenance, legal compliance, responsible gambling or other operational reasons. We will not be responsible for losses caused by circumstances outside our reasonable control, including interruptions to communications networks, equipment failures or events that could not reasonably have been prevented.
Eligibility and lawful use
- You must meet the minimum legal age and all other eligibility requirements that apply in your location before using the service.
- You must be physically located in a jurisdiction where access to the relevant service is permitted.
- You must not use the website if gambling is prohibited for you by law, court order, a self-exclusion arrangement or another applicable restriction.
- You must provide accurate, current and complete information when registering and whenever we reasonably request an update.
- You must not use the website for fraud, money laundering, unauthorised commercial activity or any other unlawful purpose.
- You must not allow another person to use your account or use another person’s account.
2. Accounts, verification and security
You may generally hold only one player account unless we expressly permit otherwise. Account registration details must belong to you and must not be false, misleading or copied from another person. You are responsible for keeping your login information confidential and for all activity carried out through your account. If you believe that your account details have been compromised, you should stop using the account and notify us through the contact options provided on the website.
We may ask you to verify your identity, age, location, payment method or source of funds. Verification may be required before an account can be fully used, before a withdrawal is processed or at another stage of the customer relationship. You agree to provide documents and information that are reasonably requested for these purposes. Documents must be genuine, current and readable. Failure to complete verification may result in an account restriction, delayed transaction or account closure where permitted by law.
We may suspend, limit or close an account if we identify suspected fraud, incorrect information, multiple accounts, payment concerns, a breach of these terms, a responsible gambling concern or any other activity that requires investigation. Where appropriate and legally permitted, we may retain relevant information and funds while checks are completed. We will handle personal information in accordance with the applicable privacy information published on the website.
Account closure
You may request closure of your account at any time. If you want to stop gambling for a period or permanently, you should consider the responsible gambling tools and support options available on the website. Account closure does not remove your responsibility for transactions or other obligations that arose before closure. We may also close an account in accordance with these terms or applicable requirements. Any remaining balance will be dealt with subject to identity checks, outstanding obligations and applicable law.
3. Deposits, withdrawals and game play
Only payment methods presented as available to you on the website may be used. You confirm that you are authorised to use the payment method and that funds used for gambling belong to you or are otherwise lawfully available to you. Deposits must not be made using a payment instrument belonging to another person. We may reject, reverse or review a transaction where there are security, verification, compliance or technical concerns.
You should check the transaction details before confirming a deposit or withdrawal. Processing times can vary depending on the payment provider, verification requirements, weekends, public holidays, technical issues and other circumstances. Any applicable fees, limits or requirements will be shown before or during the relevant transaction where possible. You are responsible for checking with your payment provider about fees or conversion costs that may apply outside Crownaud Casino.
Games must be played using the account registered to you. A wager is normally treated as accepted when it is recorded by our systems. You should check your balance and transaction history regularly and raise any apparent error promptly. If a game is interrupted by a technical fault, the relevant transaction or game result may be reviewed using available records. We may cancel or correct transactions affected by an obvious error, system malfunction or incorrect game display, subject to applicable law.
Game outcomes are determined by the rules and systems applicable to each game. You acknowledge that gambling involves risk and that there is no guarantee of winning. Past results, displayed patterns or previous wins do not predict future outcomes. You are responsible for deciding whether to participate and for setting personal limits that suit your circumstances.
Promotions and bonuses
Promotions, bonuses and rewards may be offered from time to time and may have separate eligibility criteria, expiry dates, wagering requirements, game restrictions, maximum values or other conditions. You must read and accept the specific promotional terms before participating. Unless stated otherwise, a promotion cannot be combined with another offer. We may withdraw or amend an offer where permitted, including where an offer has been used fraudulently, in error or in breach of its terms.
4. Responsible gambling, privacy and legal information
Crownaud Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. You should only gamble with money you can afford to lose and should never borrow money, use essential household funds or gamble to solve financial difficulties. Take regular breaks, set a budget and stop if gambling is no longer enjoyable or feels difficult to control.
- Set deposit, spend, loss or session limits where these tools are available.
- Use account activity information to review your deposits, withdrawals and play.
- Request a temporary break or self-exclusion if you need time away from gambling.
- Do not gamble while affected by alcohol, drugs, strong emotions or financial pressure.
- Seek independent support if gambling is causing concern for you or someone close to you.
Information about responsible gambling tools and support services is available through the website. If you believe you may have a gambling problem, stop playing and seek assistance from an appropriate Australian support service or qualified professional. We may apply additional restrictions where we identify a potential risk to your wellbeing or where responsible gambling procedures require us to act.
Privacy, intellectual property and website content
Personal information is collected, used, stored and disclosed as explained in the Crownaud Casino Privacy Policy. By using the website, you acknowledge that information may be processed for account administration, identity verification, payment processing, security, legal compliance, customer support, responsible gambling and service improvement. You should read the Privacy Policy for further information about your rights and available choices.
The website, including its design, text, logos, graphics, software and other materials, is protected by intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, interfere with or commercially exploit website content without permission. You must not introduce malicious code, attempt to gain unauthorised access or use automated tools in a way that could damage or disrupt the service.
These terms are subject to the laws and legal requirements that apply to the services and your location. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
If you have a question, complaint or concern about these terms, an account or a transaction, please use the customer support or contact channel made available on the Crownaud Casino website. We may request information to confirm your identity before discussing account-specific matters. These terms, together with any applicable game rules, promotional terms and published policies, represent the terms governing your use of Crownaud Casino.
